After attending the ESM (Executing Social Media) conference in mid May, my brain started working on overdrive. Flowers seemed to give off a sweeter smell, the sun shines stronger, and everything tastes a little better. Meeting and discussing things with PR Gurus and Social Media “Top Dogs” was an excellent opportunity for me to gain knowledge. For some reason everyone at this event thought I was 18 years old, which definitely gave me an advantage to say the least.
Many questions came up at the conference, but one was recurring; “What tool should I use to track my clients in the Social Space?” As usual the same answers were coming up as I have heard so many times before. Google Blog Search, Google Alerts, Technorati, Blog Pulse, etc. These are extremely important tools however I wanted to learn about programs like, Radian6 which is a buzz tracking tool available for purchase. I am always interested in new ways to track buzz. 
A few questions that came from the crowd were really important ones; “How do I track new social platforms?”, “How do I produce metrics?”, “How can I prevent poor brand reputation?” Now we got to the good stuff. Using Summize Sentiment, Summize, Ask.com’s Blog Search, as well as some other hot new tools are great ways to track progress of your clients in the social space. There is yet to be a fully functional tool outside of Page Manager to track your clients Facebook metrics, as well as many restrictions on doing so. Friend Feed, was not voted on as being helpful as of yet, but still a really cool tool to see what large groups of social networks are doing as a whole.
While I was at the conference, Trackur was released by Andy Beal. It has been released with a two week free trial that is fluff free. This tool searches images, blogs, articles, and video all at once. It also has the power to search Twitter statuses which is so important to us and our clients being the buzzword of the year.
It can be expensive depending on the rate you need it. The pricing ranges from $18 to $197 per month depending on the amount of keywords you need tracked. It comes from somebody as trusted as Andy Beal, so there is no going wrong. I have seen him speak at previous conferences and his intelligence should be rewarded. Beal admits; there is no big office and he operating Trackur from his home. Additionally, he is definitely readily available for questions and comments on the tool.
After trying the tool out for two weeks, I find the tool extremely useful and important. This tool might be outdated in a few months by the next tool but in the meantime it is great for brand management, news alerts, competition analysis, and blog research. The only noted downside is the lack of a noise filter. Trackur will return lots of noise surrounding your keywords, while Google Alerts can filter out garbage. However, the amazing upsides to this tool that goes beyond all other tools are described well in the Trackur FAQ:
* Trackur can cover data sources outside of Google’s Index;
* Trackur has a more sophisticated management, web-based interface (Google Alerts just uses email;)
* Trackur allows you to store a history of alerts, whereas for Google you have to keep holding onto emails; and
* Trackur shows you a larger list of sources that mention your keywords - Google Alerts only shows you up to five items that appear in a 24-hour period.